Seller Tutorial – Kapten & Son
1️⃣ Brand Introduction
Kapten & Son is not just a brand: it’s an experience.
The theme “Experience” is at the heart of everything we do. Every product accompanies people through the everyday and extraordinary experiences of their lives.
🧭 What Kapten & Son represents
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Life is made of experiences, and we want to be part of them
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We offer a complete range: backpacks, sunglasses, travel and lifestyle accessories
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Products designed to accompany the customer everywhere, every day
🎯 Key product features
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Innovation: modern and functional solutions
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Elegant and timeless design
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Premium quality that exceeds expectations
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Products that inspire and support every lifestyle
💡 The Brand Values
Empathy
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We listen to customers, sellers, partners, and collaborators
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We develop products and campaigns based on real feedback
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We create solutions that meet real needs
Authenticity
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We communicate honestly and transparently
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We value strengths and learn from mistakes
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We grow every day, together as a brand and as people
Inspiration
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We want to inspire through products, content, and experiences
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We tell stories that take customers around the world
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Every contact with the brand must leave an emotion
🌍 Kapten & Son in numbers
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Founded in 2014
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Over 1 million followers on Instagram
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Over 200 employees
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59,000+ followers on TikTok
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35,000+ followers on Pinterest
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Present in over 50 countries
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12 owned stores
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Over 300 business partners
Welcome to the world of Kapten & Son.
Kapten & Son is a premium German brand born to combine minimal design, functionality, and high quality. The brand is internationally recognized for lifestyle accessories designed for urban, travel, and everyday use.
- Contemporary design: clean, elegant, timeless
- Premium materials: durable, waterproof, and long-lasting
- Versatility: perfect for city, work, travel, and leisure
Goal for sellers: convey the product's value, help the customer choose the right model, and increase the average ticket value.
2️⃣ Kapten & Son Sunglasses
Kapten & Son glasses are designed to offer comfort, protection, and style. Each model is made to fit different faces and outfits while maintaining a recognizable identity.
- Minimal and modern design
- Lightweight but durable frames
- Ideal for daily use and urban lifestyle
📌 How to present them to the customer
- Highlight the versatility: one pair of glasses for multiple contexts
- Emphasize comfort even for prolonged use
- Always match the style of the glasses to the customer's outfit
🎥 Demonstration Videos – Glasses
3️⃣ Kapten & Son Backpacks – Premium Quality & Waterproofing
Kapten & Son backpacks are one of the brand’s most recognized products. They are designed to ensure maximum protection, internal organization, and water resistance.
- High-quality waterproof technical materials
- Reinforced zippers and sturdy stitching
- Ideal for work, travel, and daily use
📌 Key points to communicate
- Total protection of contents (laptop, documents, accessories)
- Solid yet comfortable structure
- Elegant design suitable for any setting
🎥 Demonstration Videos – Backpacks
4️⃣ Sales and Upselling Techniques
- Pair backpack + glasses to complete the look
- Explain that the quality of the materials justifies the investment
- Let them touch the product to feel its solidity and finishes
- Offer Kapten & Son to customers attentive to style and image
5️⃣ Final Notes for Sellers
- Always tell the brand story
- Don't just sell a product, but a lifestyle
- Kapten & Son is ideal for customers seeking quality, design, and functionality