Privacy Policy

PRIVACY POLICY (EMAIL-FREE VERSION)

Information pursuant to art. 13 of Legislative Decree 196/2003 and Regulation (EU) 2016/679 (GDPR)

Pursuant to Article 13 of Legislative Decree 196/2003 and Regulation (EU) 2016/679, we provide you with the following information.

We at www.gladstore.it We believe that the privacy of our visitors is extremely important. This document details the types of personal information collected and recorded by our site and how it is used.

LOG FILES

Like many other websites, ours uses log files.

Information contained in log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time, entry and exit pages, number of clicks, and other anonymous information.

This data is used to analyze trends, manage the site, and collect demographic information. IP addresses and other information are not linked to personally identifiable data.

COOKIE POLICY

The site uses technical and third-party cookies.

Cookies can belong to different categories:

  • activities strictly necessary for the functioning of the site;
  • saving preferences (e.g., language);
  • audience statistics and analysis (e.g., Google Analytics);
  • social media cookies (e.g., Facebook, Google, Instagram, TikTok).

Users can disable cookies from the browser, but some features may not work properly.

PURPOSES OF PROCESSING

Personal data may be used for:

  • allowing access to reserved areas of the site;
  • sending communications including commercial ones (with prior consent);
  • fulfilling legal and tax obligations;
  • order management and customer support;
  • direct marketing and newsletters.

PROCESSING METHODS

Data will be processed using electronic and paper tools, in accordance with the security measures provided by the GDPR.

NATURE OF DATA PROVISION

Providing data is mandatory for contract execution (orders, shipping, invoicing).

Consent to processing for marketing purposes is optional.

DATA SUBJECT RIGHTS

Under Articles 15-22 of the GDPR, the user can at any time:

  • access your personal data;
  • request correction or deletion;
  • limit or object to processing;
  • request data portability;
  • withdraw consent.

Requests can be sent through the dedicated contact form available on the site.

DATA CONTROLLER

The Data Controller is:
🟢 Urban Trading Company S.r.l.
🟢 VAT No. 01461350991
🟢 Via Rimassa 47/1 – 16121 Genoa (Italy)

The Data Controller has not appointed a DPO.

DATA TRANSFER OUTSIDE THE EU

Some personal data collected through the site may be transferred and processed in countries outside the European Union, particularly in the United States.

This happens because we use platforms and services provided by third parties, including:

  • Shopify Inc. (e-commerce platform) – Canada/USA
  • Google LLC (Analytics and Ads) – USA
  • Meta Platforms Inc. (Facebook Pixel, Instagram Ads) – USA
  • Mailchimp / Intuit Inc. (newsletter and marketing) – USA
  • Stripe Inc. (online payments) – USA

Such transfers are made in accordance with Articles 44 and following of the GDPR.

MINORS

We do not knowingly collect data from minors under 14 years old.

JURISDICTION

For B2C disputes, the consumer's court has jurisdiction.

For B2B sales, the Court of Genoa has exclusive jurisdiction.

CONSENT

By using this website, the user agrees to this Privacy Policy.